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Save Draft pop-up
Answer ID 12366   |   Last Review Date 09/01/2022

Why isn't the 'Save Draft' pop-up diplayed when using browser back button?

Environment:

Oracle Field Service (OFS)


Issue:

I am not getting the 'Save draft' pop-use when I try to navigate from Activity Details screen to a previous page using the browser back button.

Resolution:

The behavior is expected as per product design. The browser back button does not trigger 'Save draft' functionality.

The 'Save draft' functionality is displayed in two cases:

  • 'Dismiss' button is clicked on partially filled form (excluding from non-serialized inventory)
  • 'Back' arrow in Field Service application header is clicked
 

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