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Save Draft pop-up
Answer ID 12366   |   Last Review Date 09/01/2022

Why isn't the 'Save Draft' pop-up diplayed when using browser back button?


Oracle Field Service (OFS)


I am not getting the 'Save draft' pop-use when I try to navigate from Activity Details screen to a previous page using the browser back button.


The behavior is expected as per product design. The browser back button does not trigger 'Save draft' functionality.

The 'Save draft' functionality is displayed in two cases:

  • 'Dismiss' button is clicked on partially filled form (excluding from non-serialized inventory)
  • 'Back' arrow in Field Service application header is clicked

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