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Setting the size of Incident thread inline images
Answer ID 12234   |   Last Review Date 05/12/2022

In the Browser User Interface (BUI) how to I define the size of an image pasted into an incident thread?


Incident Thread Images, Inline Images
Oracle B2C Service, All product versions


When an image is pasted within an incident thread, an agent can double-click the image to open the Image Properties pop-up window.  Properties of the image, including width and height, can be set within.