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Numbers displayed by an element in the OFS User Interface
Answer ID 12172   |   Last Review Date 04/15/2022

Environment:

Oracle Field Service (OFS)

 

Issue:

I don't know what configuration have changed in my OFS user but I see numbers followed by the element's name in every screen I go to.

The Time View screen displays the elements Date, View and Action with an ID in front of it

Resolution:

These numbers are unique identifiers referred to as placeholder IDs. These IDs are used to identify an item/element in the UI to be able to change the item's name in the Glossary. If you see these IDs it is because you enabled this setting for you user.

To disable this setting:

  1. Go to Preferences (under your avatar)
  2. Uncheck the field "Show Placeholder ID"
  3. Click Submit

 

 

 

 

 

 

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