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Cancel Activity action through message scenario fails with falsemethod (ACTIVITY_IS_NONSCHEDULED)
Answer ID 12143   |   Last Review Date 04/05/2022

Environment:

Oracle Field Service (OFS)

 

Issue:

I have a message step configured to cancel the activity the 'Day of route' if the activity is not yet performed by a certain time at night. For activities in the non-scheduled pool the message is failing with falsemethod (ACTIVITY_IS_NONSCHEDULED).

 

 

Resolution:

The behavior is expected according to the configuration. Sending Time 'Day of Route' is not applicable for activities that are non-scheduled. Since the activity is non-scheduled, the day of the route is unknown.