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Manual Related Content links in Knowledge Advanced only work bi-directionally
Answer ID 11908   |   Last Review Date 06/23/2021

Can I create a manual related content article link to relate some article A to B without linking B to A?


Oracle B2C Service sites with Knowledge Advanced, all versions


A knowledge base author would like to link article "A" to article "B" so that "B" shows up as a related answer for "A", but not the other way around.


When using the Links --> Manual --> Related Content links in the article preview page, the articles are linked in both directions. When deleting the link, both directions are deleted as well.

To link an article in one direction the article link has to be embedded in the article text, in a rich text area.  To do this use the Insert/Edit Answer Link.