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Message template used when rules trigger a response
Answer ID 11857 |
Last Review Date 04/07/2021
Where can I see the message template for responses sent from a business rule?
Environment:
Message Templates
Oracle B2C Service, All supported versions
Issue:
The email received by the end user looks different than expected. I see that the response is a standard text sent from our business rules. How can I view the message template?
Resolution:
The Rule Email message template can be found here:
Site Configuration -> Message Templates -> Contact Emails -> Rules -> Rule Email
Additional answer related to Rule Emails: