How can I add emojis to identify activities?
Environment:
Oracle Field Service (OFS)
Issue:
I would like to add emojis to identify activities in Oracle Field Service. As an example, I would like the coffee mug to represent Break activities. I don't know if this is possible or how to achieve this configuration.
Resolution:
It is possible to use emojis to identify actiivties. Follow the steps below to achieve such configuration.
1- Go to Configuration > User Type and select the Uer Type you would like the users to see the emojis. Go to Screen Configuration > Collaboration and Identifiers > Activity Identifier.
2- On the left, select one of the fields already added and click Add Text
3- Right click inside Name field
4- Click on Emoji
5- Select the desired emoji (in this example, the coffee mug) and click OK
OFS enables customers to add specific visibility conditions for these emojis just as in regular properties.
6- To use the coffee mug on activity type 'Break', add visibility condition for aworktype in 'Break'
Note: If you need to edit/change the emoji do not forget to click Save text to save your changes.