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View blocked users in Core Application
Answer ID 11633   |   Last Review Date 07/27/2020

How can I tell if a user access is blocked?

Environment:
Oracle Field Service (OFS) Core Application

Issue:

When using Core Manage interface, I was able to identify if a user was blocked as it displayed a red 'x' by the user name in the Users screen. I don't know how I can identify blocked users on Core Application UI.

Resolution:

To view blocked users in Core Application UI, go to Resources screen, scroll down to Status filter and select the "Blocked" box to filter by blocked users. The user will only display as blocked if he/she  exceeded the maximum number of login attempts and have not reached the login block time configured. If there are no blocked users under your visible resources, the filter 'Blocked' will not display under Status.