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'Once a Day' routing plan did not run
Answer ID 11461   |   Last Review Date 04/14/2020

Why was my 'Once a Day' routing plan skipped?

Environment:

Oracle Field Service (OFS)

Issue:

I have a routing plan that is configured to run automatically once a day. I noticed that the plan did not automatically run as scheduled last night. Why was it skipped?

Resolution:

The reported behavior is observed when the Once a Day routing plan is manually started prior the normal automatically run scheduled. Verify in the Execution Summary tab > Launched column if the routing plan was ran manually prior to the regular scheduled time. The column would show the user that manually started that plan.

As per design, manually starting 'once a day' routing plan will cause the next scheduled run to be skipped.