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URL format for environments hosted in OCI
Answer ID 11447   |   Last Review Date 08/18/2020

What is the appropriate way to format my URL for Login Portal and API if I am hosted in OCI?

Environment:

Oracle Field Service (OFS) Login Portal URL; API URL

Resolution:

As previously announced, Oracle Field Service customers are being migrated to Oracle Cloud Infrastructure (OCI). These migrations address continual improvement efforts towards availability, reliability, security, performance and integration. 

As part of moving to OCI DC, the URLs to access Login Portal and APIs are changing as described below:

  • Core Application URL and Legacy Manage: should be changed from login.etadirect.com to <instance_name>.etadirect.com URL scheme. Instance name is defined in Your Provisioned Instances in the Cloud Portal found on the Service Console. This would be the same name you setup for your OFS instance.
    • For example, if you entered "moresunshine", your URL will be "moresunshine.etadirect.com"
  • API requests: should be sent to <instance_name>.etadirect.com URL scheme instead of api.etadirect.com. The Oracle assigned Instance Name that is defined in Your Provisioned Instances in the Cloud Portal found on the Service Console.  This name begins with ‘ofsc'. If the Instance Name in the Service Console is 'ofsc-1111', the API URL would be 'ofsc-1111.etadirect.com'.
    • Example of API request: https://ofsc-1111.etadirect.com/rest/ofscCore/v1/activities/{activityId}


To ensure continued success of your business, visit Answer 11265: Oracle Field Service (OFS) Infrastructure Migration to the Oracle Cloud Infrastructure (OCI)  to review all the actions that you need to take to prepare for the OCI migration.