How do I setup an Embedded Chat Inlay?
B2C Service Chat
Oracle B2C Service
What needs to be done to invoke the Embedded Chat Inlay on a customer portal or external site is the following. Oracle B2C Service customers must set the configuration setting OIT_CORS_ALLOWLIST* properly to ensure the Inlays are approved to interact with your site. For testing purposes, you can set a value of .* which allows any site to utilize the Inlays. However, this value is not recommended for production. Once set you can place the following code on your page.
*In versions prior to 20D, this configuration is OIT_CORS_WHITELIST.
For further documentation for chat Inlay parameters refer to Answer ID 10585: Parameters for Chat Inlay.