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Enforce the utilization of Oracle Field Service Mobile Application for Android or iOS by Field Resources
Answer ID 11259   |   Last Review Date 03/15/2022

How do I enforce Field Resources to utilize Android or iOS Mobile Applications?

Environment:

Oracle Field Service (OFS)

Issue:

I want to enforce my Field Resources to use OFS Mobile Application for Android/IOS.

Resolution:

To accomplish this, customers need to remove the Field Resource's permission to access Oracle Field Service (OFS) via web application (browser) in Configuration > User Types:

This action will disable the access to OFS using web browsers, allowing only the usage of OFS Mobile Application for Android or iOS, downloaded on their respective application stores.