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Enforce the utilization of Oracle Field Service Mobile Application for Android or iOS by Field Resources
Answer ID 11259   |   Last Review Date 12/09/2019

Cómo How do I enforce Field Resources to utilize Android or iOS Mobile Applications?

Environment:

Oracle Field Service (OFS)

Issue:

I want to enforce my Field Resources to use OFS Mobile Application for Android/IOS.

Resolution:

To accomplish this, customers need to remove the Field Resource's permission to access Oracle Field Service (OFS) via web application (browser) in Configuration > User Types:

Configuration > User Types > 'Allow access via web application' is not selected.

This action will disable the access to OFS using web browsers, allowing only the usage of OFS Mobile Application for Android or iOS, downloaded on their respective application stores.