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Environment:
Oracle B2C Service, Configuration Assistant
Resolution:
The Oracle Cloud Portal (cloud.oracle.com) has various self-service tools and Oracle B2C Service users are able to monitor the status of an update process. You can find your Detailed steps are as follows:
Production Site Status
Description
Eligible for Update
A newer version of Oracle B2C Service is available. An update is not currently underway.
Update in Flight
An update is underway. From now until the site status is “On Latest Version”:
Interfaces cannot be created, renamed, nor disabled. Interface changes, including changes to security headers, are not allowed. The site cannot be transported to a different data center. New mailboxes cannot be provisioned. Creation and updates to message base records and configuration settings create risk and require special handling. Refer to changes carried forward at update cutover for more information. Lastly, custom field and Custom Object deployments are restricted.
A concise update helps minimize the impact of these production restrictions.
Cutover in Progress
Production cutover is in progress.
Cutover Complete
Production cutover completed. Avoid refreshing a test site at this stage because the update POST process is not complete.
Post Process in Progress
The update POST process starts 24 hours after the cutover. Test site refreshes should not be initiated during this time.
Post Process Complete
The POST process completed. Test sites should be refreshed now.
On Latest Version
The site is running on the newest version of Oracle B2C Service. An update is not currently underway. All production update restrictions are removed.
Upgrade Site Status
Waiting
An update will start on the scheduled date. A newer version of Oracle B2C Service is available.
Waiting for Verification
The site is undergoing an update. The target version has not been confirmed.
Waiting to Clone
The site undergoing an update. Upgrade site creation has not started.
Being Created
Upgrade site creation is in progress.
Active
An upgrade site is available for testing.
Production cutover in progress. The upgrade site is no longer available after this point.
Production-site cutover has completed.
Complete
The production site recently completed an update.
Cancelled
The update is cancelled. The upgrade site will be deleted soon.