In BUI, can I change the display name for the Question and Answer Tabs?
Workspaces, Message Bases, Browser User Interface (BUI)
Oracle Service Cloud
If you are considering customizing the Answer Workspace and you want to change the display name of the Question and Answer Tabs in the Answer Workspace ...
This is done by editing the value of the following message bases:
QUESTION_LBL for the Question Tab
EU_FAQ_ANSWER_LBL for the Answer Tab
Path to settings: Select Configuration from the navigation area > Site Configuration > Message Bases > and search by Key or Text value.
Note: Changing the value of any of the 2 labels to a blank value will remove the name of the Tabs but the tabs will still be usable.