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Setting a custom field via SOAP
Answer ID 10530   |   Last Review Date 01/07/2019

How do I set a custom field record with SOAP?


Version February 2017 and newer
Connect Common object Model (CCOM) version 1.3 and newer


Please see the attached .xml files "Basic Create" and "Basic Update" which contain sample XML payload that can be used to set a custom field through SoapUI.

Please note the credentials and incident IDs from the attached .xml files would need to be modified, before using the payload/s.

For additional information please visit: Answer ID 5169: Technical Documentation and Sample Code.