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Set Property messages not showing
Answer ID 10458 |
Last Review Date 11/13/2018
Why are the set property messages not showing in the Messages tab?
Environment:
Oracle Field Service OFS)
Issue:
I no longer see records of 'set property' messages delivered recently in the activity 'Messages' tab.
Resolution:
Messages associated to the set property delivery channel in a final status 'delivered' and set property messages with a status of 'obsolete' are removed from the Messages tab one hour after the status is set.
Set property messages that have a 'failed' status are not removed from the Messages tab. These messages are kept visible, allowing OFS customers to investigate or troubleshoot message failures.