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Review Date functionality for Knowledge Advanced
Answer ID 10368 |
Last Review Date 07/30/2019
How does the "Review Date" feature work?
Environment:
Knowledge Advanced, starting with February 2017 and above
Resolution:
In order to receive the e-mail notification for reviewing the document, the "Review Date" should be greater than 7 days compared to the date creation.
Notifications provide information about Knowledge Advanced processes to users authorized to receive them.
Content Review notification: This notifies content owners 7 days before content is due for review, based on a specified date.
Authorized users can specify content reviews as a default time period within the Content Type definition or on an individual record basis.
Example:
Create a new document:
Created
12/06/2017 12:36 PM
12/06/2017 12:36 PM
Last Modified
12/06/2017 12:37 PM
Review Date
12/13/2017 12:55 PM // greater than 7 days compared to the date creation.
12/06/2017 12:37 PM
Review Date
12/13/2017 12:55 PM // greater than 7 days compared to the date creation.
An e-mail notification was sent for the specified "Review Date".
Refer to the Knowledge Advanced documentation for more information About Notifications.