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  1. Answer: Web visits / Visit Tracking / billable sessions Session usage information Sessions, visits and hits explained How to understand and investigate site activity Session information in incidents...
  2. Updated Answer: Environment: Contacting Oracle B2C Service and Oracle Field Service Technical Support Resolution: The  Oracle B2C Service Technical Support Services Guide provides best practices for interacting...
  3. Answer: When considering the use of sample code found here or elsewhere within Oracle B2C Service properties, be aware that such code is not and will not be supported by the Oracle B2C Service Technical...
  4. Updated Answer: Oracle B2C Service documentation includes detailed help for product configuration and customization, installation and update procedures, maintenance pack information, archived versions for previous...
  5. Answer: Environment: Oracle Field Service (OFS) Issue: I am using a new Application to get my Daily Extract files but the request is failing with 403 Forbidden error. {     "type"...
  6. Answer: Oracle B2C Service tutorial videos give new users an overview of product functions, features, and best practices. When you learn about all the things our products can do, you’ll have the tools...
  7. Answer: Environment:  Oracle Field Service (OFS)  Resolution: Oracle Field Service documentation includes information about releases, product configuration, service updates, and archived versions...
  8. Updated Answer: The following links direct you to all documentation specific to this release of Oracle B2C Service. Documentation for the Latest Release - Oracle B2C Service 21C Documentation Library Online Help...
  9. Answer: Environment: Oracle B2C Service Resolution: -If  enrolled in AUP : Custom files will be synced from the production site to the upgrade site approximately 8 hours prior to cutover through...
  10. Answer: Environment: Oracle Cloud Portal / My Services / Configuration Assistant Resolution: To access the Configuration Assistant self-service tool, you will need the following information from your Welcome...
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