Answer ID 9845 |
Last Review Date 10/29/2021
Browser UI Service and Dynamic Agent Desktop
A link is provided for each section where additional information is available.
NOTE: The Agent Browser User Interface is supported for only the newest four (4) Oracle B2C Service releases for all customers.
* Items in the tables below showing asterisk (*) indicates that detail is not yet supported.
Element Types
Element Type |
Object Type |
Event Type |
Browser UI Support
|
Notes |
Create Element |
Standard & Custom Objects |
|
Supported |
Account profile must have create permissions for the object being created to function in BUI. |
Save Element |
|
|
Supported |
|
Copy Element |
|
|
Supported |
Account profile must have create permissions for the object being created to function in BUI. |
Return Element
|
|
|
Supported |
Return to Parent element |
Clear Element |
|
|
Supported |
|
Embed WF Element |
|
|
Supported |
|
Load Element |
|
|
Supported |
|
Create element & set field to current sys date |
|
|
Supported |
Plus or minus a number of days, minutes, seconds |
Search for Record to Load Element |
|
|
Supported |
|
Enable Save option for WS elements |
|
|
Supported |
|
Multi Condition Decision Element with logical expression |
|
|
Supported |
|
Script Element |
|
|
Supported |
|
Connectors
Connector |
Object Type |
Event Type |
Browser UI Support
|
Notes |
Connector Condition |
Standard & Custom Objects |
A field has a certain value |
Supported |
|
|
|
A field is editable |
Supported |
|
|
|
A field is read only |
Supported |
|
|
|
A field is optional |
Supported |
|
|
|
A field is required |
Supported |
|
|
|
A field is hidden |
Supported |
|
|
|
A field is visible |
Supported |
|
|
|
A new record is being created |
Supported |
|
|
|
A new record is being edited |
Supported |
|
|
|
The logged in account has a certain value |
Supported |
|
|
|
The logged in account's profile has a certain value |
Supported |
|
|
|
The current editor is a child editor |
Supported |
|
|
|
The current editor is a primary editor |
Supported |
|
|
|
The record is copied |
Supported |
|
|
|
The record is not copied |
Supported |
|
|
|
An object is editable |
Supported |
|
|
|
An object is read only |
Supported |
|
|
|
An object is hidden |
Supported |
|
|
|
An object is visible |
Supported |
|
|
|
An input control has a certain value |
Supported |
|
Connector Event |
Standard & Custom Objects |
A button is clicked |
Supported |
|
|
|
A hyperlink control is clicked |
Supported |
|
|
|
An image is clicked |
Supported |
|
|
|
Record saved without closing |
Supported |
|
|
|
The editor loads |
Supported |
|
|
|
An input control value changes |
Supported |
|
|
|
An input control value is selected |
Supported |
|
|
|
The Exit script event fires |
Supported |
|
|
|
The Finish script event fires |
Supported |
|
|
|
The Guide finishes |
Supported |
|
Decisions
Decision |
Object Type |
Event Type |
Browser UI Support |
Notes |
Yes/No Decision |
Standard & Custom Objects |
A field has a certain value |
Supported |
|
|
|
A new record is being created |
Supported |
|
|
|
A new record is being edited |
Supported |
|
|
|
The current editor is the child editor |
Supported |
|
|
|
The current editor is the primary editor |
Supported |
|
|
|
The logged in account has a certain value |
Supported |
|
|
|
The logged in account's profile has a certain value |
Supported |
|
|
|
The record is copied |
Supported |
|
|
|
The record is not copied |
Supported |
|
Decision with Multiple Values |
Standard & Custom Objects |
|
Supported |
|
Set Fields
Set Field |
Object Type |
Field Type |
Browser UI Support |
Notes |
Set field on working record |
Standard & Custom Objects |
Currency field |
Supported |
|
|
|
Date or DateTime field |
Supported |
|
|
|
Email field |
Supported |
|
|
|
Menu field |
Supported |
|
|
|
Number field |
Supported |
|
|
|
Phone Text field |
Supported |
|
|
|
Relationship field |
Supported |
|
|
|
Non-hierarchical menu field |
Supported |
|
|
|
Text field |
Supported |
|
|
|
URL text field |
Supported |
|
Set default values on Workspace |
Standard & Custom Objects |
|
Supported |
|