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Performing a blank answer search returns no results
Answer ID 8629   |   Last Review Date 07/08/2019

Are blank answer searches using the searchsource/SourceSearchField widget supposed to return no results?

Environment:

Customer Portal v3

Resolution:

It is intended functionality that the searchsource/SourceSearchField widget on the customer portal does not return results when searching is left blank.

Cause:

This widget is using the Connect Knowledge API when performing searches and is working as intended.