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Environment:
B2C Service Chat, Chat MaintenanceOracle B2C Service
Resolution:
The B2C Service Chat is a single-version service that is updated without user impact.
Product Development will regularly (monthly or quarterly) update the B2C Service Chat. The purpose of these updates are to improve the capabilities of the B2C Service Chat and/or to re-mediate known defects. The update process is designed to cause no impact to your service. However, because maintenance is being conducted, we want you to understand when it will occur.
Please see below for planned future updates. Please click the 'Notify Me' button on the right side of this page to be notified when updates to this answer are made.
For important service notifications relating to system updates see Support Notifications.