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Email address captures from "forward to a friend" links
Answer ID 2674   |   Last Review Date 12/12/2018

When a "forward to a friend" link is used in a campaign, does the Oracle B2C Service database track the recipient's email address?

Environment:

Answers, Forward to a Friend feature

Resolution:

In such a scenario, the Oracle B2C Service database will not track or capture the recipient's email address.  This ensures that individuals are not involuntarily "opted in" to future mailings.

If the recipient uses a webform contained in a "forward to a friend" link to enter information and submits it, then the recipient becomes a contact within the database.

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