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Environment:
Analytics, Rollups, Calculations
Resolution:
Sections of similar data are created by adding rollups to your report. Rollups group rows of your report based on similar values for a specific field. For example, in an incident report, you can use a rollup to group incidents by status or by staff member so that all incidents assigned to a specific or staff member are grouped together.
With a rollup configured for the report, you can then right click on a column value and add calculations such as total, average, maximum and minimum to display for the rollup (for each section) or for the overall report.
Note: These steps define how to add rollups and calculations to a report so that the rollups and calculations display when the report is run. You can also modify a report after it is generated and include rollups and calculations.
To add a rollup to your report:
To add section calculations:
For additional information, refer to the 'Add Calculations to a Column' section in the Online Help User Guide documentation. To access Oracle B2C Service manuals and documentation online, refer to the Documentation for Oracle B2C Service Products.