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Oracle B2C Service insights from our Technical Support team subject matter experts
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Find links for API documentation, Custom Processes, Customer Portal, and Agent Browser UI Extensibility Framework.
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This is an exciting resource intended to help with your Oracle Service Cloud Analytics.
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環境:
解決策:
シングル サインオンは購入可能な機能であり、アドオン SKU として販売されるか、Enterprise Contact Center ユーザー シートに含まれています。シングル サインオン機能の購入や注文プロセスに関する質問については、担当の営業アカウント マネージャーにお問い合わせください。
組織がすでにこのライセンスを購入している場合は、ナレッジベースのアンサーにある以下の構成アシスタントのドキュメントに記載されている手順に従って、構成アシスタントにログインし、機能を有効にしてください。 Oracle Cloud ポータル Oracle B2C Service 構成アシスタント（コンフィグレーション・アシスタント）について
Single Sign-On Configuration (oracle.com)
シングル サインオン機能を有効にすると、次の構成設定が更新されることに注意してください。