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Unable to simultaneously deploy on multiple interfaces
Answer ID 13069   |   Last Review Date 10/17/2025

We are unable to deploy simultaneously on multiple interfaces.

Environment: 

Customer Portal, Administration

Issue: The Customer portal interfaces sign out when another interface is signed into with the same admin account.

Resolution: 

The new configuration SESSION_CP_ADMIN_LIMIT is initially set to 1;

Per the description;

SESSION_CP_ADMIN_LIMIT

Specifies the number of concurrent CP admin sessions that each CP admin can use. If a CP admin exceeds the configured number of logins, that CP admin’s oldest session will be invalidated. Default is 1.

To resolve this issue, increase this session limit in your configuration settings.

How do I access and edit the configuration settings?

 

Note: 

This configuration is interface specific and will need to be updated per interface