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OCI Vision and B2C Service Integration
Answer ID 12323   |   Last Review Date 07/28/2022


Are you interested in simplifying the manual effort of Oracle B2C Service agents? Consider leveraging OCI Vision.
This linked article describes how to utilize the Document AI service provided by OCI Vision to automatically parse and collect information from documents/images attached to an Oracle B2C Service (formerly RightNow) incident and includes an overview, solution summary, steps, prerequisites, and a demo.