Search for existing answers to your product and support questions.
Familiarize yourself with our support site and learn best practices in working with our team.
Manage Service Requests, View and update service requests submitted by you and others in your organization.
Submit a new issue to our technical support team.
Oracle B2C Service insights from our Technical Support team subject matter experts
Browse resources to assist you in launching your implementation and ensure a successful go-live.
Access your OCI account.
Find product documentation for supported versions of B2C and documentation libraries for related service solutions.
You will have the tools to improve your customers' experience when you learn about all the things our products can do.
Find links for API documentation, Custom Processes, Customer Portal, and Agent Browser UI Extensibility Framework.
Explore how accelerators are designed to demonstrate how an integration scenario could be built using the public integration and extension capabilities of the Oracle B2C Service.
Prepare for a successful transition by reviewing upcoming release changes and enhancements.
Explore webinars, events, and feature kits to learn about B2C Service features, functionality, and best practices from the technical experts.
Oracle MyLearn offers a portfolio of free and paid subscription-based learning resources to help you gain valuable skills, accelerate cloud adoption, increase productivity, and transform your business.
Empower your team with the skills to implement, configure, manage, and use your applications with Customer Experience Cloud Training.
Our goal is to facilitate a friendly, supportive environment where members can easily collaborate with each other on solutions and best practices.
Ask and answer questions specific to B2C.
This is an exciting resource intended to help with your Oracle Service Cloud Analytics.
Share product improvement ideas and enhancement requests with Oracle Development, while collaborating with other Oracle customers and partners.
Update your phone number, email notification preferences, and severity 1 and severity 2 contact preferences.
View the contact managers within your organization.
Find contact information of the Technical Account Manager (TAM) and Client Success Manager (CSM) for your organization.
環境:
カスタムドメインSSLを使用するサイト すべてのバージョン
問題:
SSL / TLSがサイト/インターフェースに適用される方法を知りたいです。
解決策:
サイト/インターフェースに制御する2つの基本構成設定がSSL / TLS2つがあります。 SEC_ADMIN_HTTPS設定は、.NET管理コンソールの動作を制御します。 SEC_END_USER_HTTPSは、エンドユーザーページの動作を制御します。
両方を有効にすると、SSL / TLSが強制されます。 これは最も安全な方法ですが、それぞれのSSL / TLS証明書が何らかの理由で適切でない場合は、製品のさまざまな分野で問題が発生する可能性があります。
これらの設定が無効になっていると、クライアントデバイスの要求が受け入れられます。つまり、エンドユーザーがブラウザにHTTPを入力した場合、通信はそれを使用し、HTTPSを入力した場合はSSL / TLSを使用しますが、 証明書の問題が存在しないと仮定します。
これらの設定はテクニカルサポートによって設定可能です。 変更したい場合は、Ask Technical Supportでサービスリクエストを作成してください。