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Knowledge Base (202)

  1. Answer: The Intelligent Advisor documentation includes detailed help for product configuration and customization, release notes, and additional guides. Documentation versions All customers are...
  2. Answer: Environment: Intelligent Advisor, latest release Resolution: Intelligent Advisor is designed to deliver consistent and auditable advice across channels and business processes by capturing rules...
  3. Answer: Environment: Intelligent Advisor Oracle B2C Service, February 2013 and newer Resolution: Intelligent Advisor is an end-to-end solution for capturing, managing, and deploying and...
  4. Answer: Getting Started: Documentation for Intelligent Advisor Intelligent Advisor Overview Key uses of Intelligent Advisor Key Concepts in Intelligent Advisor Digging In: Intelligent Advisor Interviews in...
  5. Answer: Environment: Intelligent Advisor (latest release) Resolution: To author policy models, including rules and interviews, Policy Modeling must be installed on a Windows client machine. Intelligent...
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Documentation (15)

  1. Link to a URL

    Automation From Ribbon Automation From Ribbon Introduction This document is meant to provide supporting material to the Last Updated: 02/08/2023
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    Email Management careful thought to important topics such as process, automation , and security. Providing Feedback Last Updated: 05/18/2025
  3. Link to a URL

    Enable and Edit Data Lifecycle Policies Data Lifecycle Policy You create and edit custom data lifecycle policies in the Agent Browser UI Last Updated: 05/18/2025
  4. Link to a URL

    Dynamic Integration with Intelligent Advisor subject using the extensibility framework. Create the Interview in Oracle Policy Modeling You create Last Updated: 06/12/2025
  5. Link to a URL

    Data Lifecycle Management records to be purged. See Create a Template Based Data Lifecycle Policy . Report Based—These Last Updated: 05/18/2025
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