Search

Web visits / Visit Tracking / billable sessions Session usage information Sessions, visits and hits explained How to understand and investigate site activity Session information in incidents...

Environment:Contacting Oracle B2C Service Technical SupportResolution:The Oracle B2C Service Technical Support Services Guide provides best practices for interacting with our Technical...

When considering the use of sample code found here or elsewhere within Oracle B2C Service properties, be aware that such code is not and will not be supported by the Oracle B2C Service Technical...

Oracle B2C Service documentation includes detailed help for product configuration and customization, installation and update procedures, release resources, and additional guides.Supported...

Oracle B2C Service tutorial videos give new users an overview of product functions, features, and best practices. When you learn about all the things our products can do, you’ll have the tools...

Oracle B2C Service 26A version is now available!IntroductionWe are excited to announce the Oracle B2C Service 26A release, which introduces impactful enhancements for Customers, Agents, and...

We're excited to introduce the latest enhancements to Fern, our Oracle Digital Assistant available on the B2C Service Support Portal (cx.rightnow.com). Expanded Support: Introducing Live Agent...

Environment:Oracle B2C Service Resolution:Oracle B2C Service Accelerators are designed to demonstrate how an integration scenario could be built using the public integration and extension...

If you missed our recent webinar on Troubleshooting Lost Incoming Email in B2C Service, a recording is now available - CLICK HERE to access the recording.During this session, Principal Technical...

As 2025 wraps up and many of us cozy up with favorite traditions - whether that's enjoying seasonal treats, soaking up some sunshine in warmer climates, or connecting with favorite people - we want...