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  • Oracle B2C Service tutorial videos give new users an overview of product functions, features, and best practices. When you learn about all the things our products can do, you’ll have the tools...
  • Consider leveraging OCI Vision.   This linked article describes how to utilize the Document AI service provided by OCI Vision to automatically parse and collect information from documents/images...
  • Environment:Intelligent AdvisorOracle Cloud portal - Configuration AssistantResolution:You are able to log into the Oracle Cloud Portal and use the Configuration Assistant self-service tool to...
  • Environment:  B2C for Facebook Resolution: Clear cookies and remove permission for the B2C for Facebook application access to the Facebook account. Log in to the Facebook account Click on the...
  • Environment:DKIM (DomainKeys Identified Mail), Email authenticationOracle B2C ServiceResolution:DKIM (DomainKeys Identified Mail) is an email authentication technologies designed to identify...
  • Environment:   SSL, Custom Domain Intelligent Advisor Oracle B2C Service   Resolution:   A change to the domain name in the URL for your B2C Service site or your Intelligent Advisor...
  • Environment: Login, All supported versions Resolution: In order to retain your 'Remember Me' functionality on the .NET login page each agent will have to perform the following steps: Make sure you...
  • Environment: Oracle Service Cloud versions November 2010 and newer Resolution: Agents do not need administrative rights to install the Oracle B2C Service client on their workstations. Oracle B2C...
  • Environment: Oracle B2C Service Resolution:Oracle B2C Service offers a flexible range of AI features to enhance your customer service operations. These AI features are designed to make...
  • Environment: Working with Oracle B2C Service Technical Support Resolution: Oracle B2C Service Technical Support troubleshoots all product areas of our solution to ensure the solution is functioning...

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