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Knowledge Base (11)

  1. Logging into Configuration Assistant after IDCS migration

    Answer: Environment:  Cloud Console, Configuration Assistant, Oracle B2C Service Resolution: My Services was deprecated as of March 31st, 2025.  Your Configuration Assistant access point changed...

  2. Setting up Web Chat for Service or Embedded Chat Inlay

    Answer: Environment: B2C Service Chat Oracle B2C Service Resolution: The following is required to invoke Web Chat for Service or an Embedded Chat Inlay on a customer portal page or on your...

  3. SPF and Sender ID considerations with Oracle B2C Service sites

    Answer: Environment: Sender Policy Framework (SPF) Resolution: Sender Policy Framework (SPFv1) and Sender ID (also known as SPFv2) are two email authentication technologies that use Domain Name System (DNS)...

  4. Accessing Configuration Assistant via Cloud Console

    Updated Answer: Environment: Oracle B2C Service    Resolution: In February 2025 customer tenancies were migrated from My Services to Oracle Cloud Console. Please consider watching this Ambassador Dev...

  5. What is Techmail On Demand?

    Answer: Environment: Oracle B2C Service, Utilities, Techmail Resolution: Techmail retrieves email from your configured outreach (techmail-M) or service mailboxes (techmail-S or techmail-O) to create new...
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Documentation (1)

  1. Link to a URL

    Operational Overview gaming consoles available today. A driving principle for ABC is to constantly keep their customers Last Updated: 02/08/2023
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