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  • The required changes to migrate from CCOM v1.2/1.3 to CCOM v1.4

    Environment:CCOM, Connect PHP, Connect REST, Connect Web Service for SOAP Resolution:The 17C Oracle B2C Service release introduced Connect Common Object Model (CCOM) v1.4. CCOM v1.4 delivered...

  • Anatomy of a CPM (Custom Process)

    Environment: Process Designer, Custom Process Model (CPM), Service Process Model (SPM) All product versions Resolution: There are three main components of a Custom Process (or Object Event...

  • CPM logging record retention

    Environment: Process Designer, Custom Process Model (CPM) / Service Process Model (SPM) Oracle B2C Service Resolution: CPM logging records are retained for seven days. For further details see...

  • Managing Asynchronous CPMs

    Environment:Process Designer, Custom Process Model (CPM) / Service Process Model (SPM)All product versionsResolution:Asynchronous CPMs run in a queue, with records processing in a first-in/fist-out...

  • CPM/Process Designer Best Practices and Guidelines

    Environment:Process Designer, Custom Processes (CPM)All product versionsResolution:Click here to view product documentation on 'Best Practices: Testing Object Event Handler Scripts'. The following...

  • Custom Process Model (CPM) error state

    Environment: Process Designer, Custom Process Model (CPM), Service Process Model (SPM) All product versions Resolution: The blocklisting of a CPM occurs after the frequency of errors exceeds 60% for...

  • Delete Custom Process Model Script (CPM)

    Environment: Process Designer, Custom Processes (CPM), Service Process Model (SPM) All product versions Resolution: There is a specific order that must be followed to completely delete a CPM...

  • Two second guideline for synchronous CPMs

    Environment Process Designer, Custom Process Model (CPM) / Service Process Model (SPM) All product versions Issue: In terms of the length of time to process the script, how to I know if my...

  • CPM logging record delays in Probe Designer

    Environment: Process Designer, Custom Process Model (CPM) / Service Process Model (SPM) Oracle B2C Service Resolution: CPM logging records may not be available within the Probe Designer until up to...

  • Firing a CPM from a rule based on object source

    Environment: Oracle B2C Service, business rules, object event handlers Issue: Suppose you have a business rule that checks to see if an incident's source equals a certain value. The rule's...

Documentation (64)

  1. Link to a URL

    With Report Configuration (renders in the specified UI) '); configuration.setHeight(' 100 '); configuration.setWidth(' 100 Last Updated: 03/23/2026

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    IOptListItem (); optListRequest.setOptListId(2); optListRequest.setLimit( 100 ); optListContext.getOptList Last Updated: 03/23/2026

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    setHeight ); configuration.setHeight(' 100px Last Updated: 03/23/2026

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    setWidth ); configuration.setWidth(' 100px Last Updated: 03/23/2026

  5. Link to a URL

    Edit the Recent Community Discussions Section " excerpt_max_length=" 100 "/> To shorten the length of the best answer excerpt from the default Last Updated: 06/27/2022

  6. Link to a URL

    RequestChat testing services do you offer?"); customerInfo.setContactID(createID( 100 Last Updated: 02/08/2023

  7. Link to a URL

    FileAttachmentShared : 100 ID ID Not Allowed Returned Required Required Not Nullable Primary key identifier. This is Last Updated: 02/08/2023

  8. Link to a URL

    FileAttachmentAnswer Not Nullable Name to be used for file when it is saved to disk Max Length: 100 ID ID Not Allowed Last Updated: 02/08/2023

  9. Link to a URL

    Modify SmartAssistant Relevancy configuration setting or on the standard SmartAssistant mode. The default value “ 100 0” means that Last Updated: 06/27/2022

  10. Link to a URL

    Complete a Task can change the status of a task to Complete. Procedure Open a task. Enter 100 in the Percent Last Updated: 02/02/2025
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