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Knowledge Base (680)

  1. To help protect your security, Internet Explorer blocked this site from downloading files to your computer

    Answer: Environment:    Downloading attachments from Answer Print Preview Issue:   Opening documents from Answers Print Window may cause the browser to prompt for downloading files. This...

  2. Microsoft end of support for IE and console workspace browser controls

    Answer: Environment:   .Net console workspace browser controls   Issue:   Microsoft is ending support for Internet Explorer 11, IE 11, on June 15, 2022.   Resolution:   Browser...

  3. Sending emails from PHP Customizations using the Mail API

    Answer: Environment: Connect for PHP (CPHP) API, Process Designer, Custom Process Model (CPM) / Service Process Model (SPM) All product versions Resolution: The Connect for PHP (CPHP) API can be used to send...

  4. Newly created (or updates to existing ones) of CX-side account (or contact) profile sync/push-out mechanism to the corresponding KA-side Console (or Web) user profile

    Answer: Environment: Knowledge Advanced for Oracle B2C Service Resolution: KA has 'lazy/delayed' sync mechanism implementation that the account (or contact) profile info will not be sync/push-out from...

  5. Saving file attachments to disk

    Answer: Environment: File Attachments Oracle B2C Service Resolution: Click on the file, and select Open or Download from the ribbon at the top. To download a file attachment, right-click on the file...
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Documentation (1041)

  1. Link to a URL

    Update YUI 2 Code to YUI 3 Using B2C Service Customer Portal Search Home Customer Portal Administration Update YUI 2 Code Last Updated: 06/27/2022

  2. Link to a URL

    Update YUI 2 Code to YUI 3 Using B2C Service Customer Portal Search Home Customer Portal Administration Update YUI 2 Code Last Updated: 08/19/2024

  3. Link to a URL

    Update YUI 2 Code to YUI 3 Using B2C Service Customer Portal Search Home Customer Portal Administration Update YUI 2 Code Last Updated: 06/27/2022

  4. Link to a URL

    Intelligent Advisor Generation 2 Filter: All Files Submit Search Intelligent Advisor Generation 2 Oracle Intelligent Advisor Last Updated: 02/20/2025

  5. Link to a URL

    Manage User Access In Intelligent Advisor Generation 2 Filter: All Files Submit Search Manage User Access In Intelligent Advisor Generation 2 To manage user Last Updated: 02/20/2025
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