Because tis the season for giving, OSvC Technical Support team members are sharing their favorite tips over the next 12 days — for troubleshooting, maintaining and customizing the Oracle Service Cloud.

Tip #2:

"When implementing SSO, be sure to validate the signing certificate. For example, check to see whether it requires intermediary certificates and if the date is valid." 

— Shane Parsons, Support Manager

To hear more tips from Shane, sign up for Ask the Experts: Best Practices for Implementing and Maintaining Single Sign On (SSO).