What do I need to know about Oracle Field Service Cloud deprecations and removals?
All versions of Oracle Field Service Cloud (OFSC)
Note: This answer applies to Oracle Field Service Cloud. For information regarding deprecations in Oracle B2C Service, refer to Answer ID 5974: Oracle B2C Service Deprecations.
I don't know what it means when I hear that a feature is being deprecated or removed.
The information below provides common questions and answers for Oracle Field Service Cloud (OFSC) deprecation of features:
What is deprecation?
Deprecation in means that although a feature or functionality is still available in the current Oracle Field Service Cloud release, Oracle plans to remove the feature or functionality in a future release. A deprecated feature or functionality will no longer be enhanced and generally does not receive bug fixes.
What is removal?
Removal means that the feature or functionality is removed from Oracle Field Service Cloud and is no longer available for use.
What happens during deprecation?
During the deprecation period, the deprecated API and/or functionality should not be used for a new implementations. Existing customers and implementations, should begin to migrate off the deprecated API or functionality to newer or replacement API or functionality. Deprecated APIs and functionality will no longer be enhanced and generally does not receive bug fixes; support and documentation may be limited.
How do I know if a deprecation or removal is relevant to my implementation?
We suggest you work with you internal system administrator or integration team to review the notices. They can help you understand the what updates may or may not be needed.
Is there any guidance that what is planned?
The Oracle Field Service Cloud release notes provide a Pre-announcements section. This section provides forwarding looking guidance on what planned with a targeted release. This information should be used to begin a migration planning to newer or replacement API/functionality.
Where can I find details about what is being deprecated and removed?
The Oracle Field Service Cloud release notes provide specific details about what API and/or Functionality is going to be deprecated or removed by release date.
How can I be notified about what is being deprecated and removed?
The Oracle Field Service Cloud release notes serve as notification and provide detailed information on what API and/or Functionality is going to be deprecated or removed by release date.