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Change Font Face and Font Size for workspace fields and labels
Answer ID 9082   |   Last Review Date 04/27/2020

How can the font face and font size be changed for fields and labels within the workspace?

Environment:

Workspace Design Options
Oracle Service Cloud, All versions

Issue:

We want to change the workspace font face and font size for all fields and tabs included in the workspace.

Resolution:

In order to change the font face and the font size in a workspace the following steps need to be performed:

1. Open the workspace for editing (Configuration > Application Appearance > Workspaces/Workflows). For example, edit the incident workspace.

2. Go to one of the very outside edges of the workspace and click there

3. An outline will appear

4. Select the Design tab (or Home tab)

5. In the Label section, you can select the font and font size for all fields/labels.

Incident workspace editor > Design ribbon > Label section

For additional options in changing the font within a workspace, see also:

Answer ID 2128: Changing the font display of incident threads in the console

Answer ID 9633: Setting a default font within the incident workspace

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