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Browser UI Workspace Custom Fields
Answer ID 9016 | Last Review Date 11/10/2019
What workspace custom fields are supported by the Browser User Interface?
- Workspace Elements
• Custom Fields
- Opt in
- Text Area
- Text Email
- Text Phone
- Text Plain
- Text URL
• Relationship Items
- Workspace Rules
- Agent Scripts
- Desktop Workflows
NOTE: The Agent Browser User Interface is only supported for the last five (5) Oracle Service Cloud releases for all customers.
* Items in the tables below showing asterisk (*) indicates that detail is not yet supported.
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