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How can I figure out what process is assigning incidents to our accounts?
Environment
Reports, Incident Audit Log
Issue
After checking the Audit Log, I can see that 'Analytics Report' is assigning incidents to one of our accounts.
Resolution
Two types of actions in a report can be used to assign incidents that will have this type of audit log entry showing an incident Edited and Assigned at the same time. The Edited line will show the source is From Analytics Report and the Assigned line will show who used the report.