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SSL certificates not copied over to upgrade site
Answer ID 8911   |   Last Review Date 02/26/2019

Why are customizations using SSL not working on my upgrade site?

Environment:

Secure Sockets Layer (SSL) Certificates, All product versions

Resolution:

If a customization uses SSL certificates located in a site's '/bin/dll' directory they will not be copied over to an upgrade site. Further, the '/bin/dll' directory location is not accessible by customers, and therefore placing certificate files for such uses in this directory is not recommended.

Instead, certificates should rather be located in the site's '/cgi-bin/[site name].db/certs/' directory. For further details please see

Answer ID 7988: Managing SSL Certificates using Oracle Service Cloud Configuration Assistant

Answer ID 8918: Managing SSL Certificates for External Integrations

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