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Documentation for Oracle Co-browse
Answer ID 8757   |   Last Review Date 05/12/2022

What documentation is available for Co-browse?

The following links direct you to all documentation specific to this product.

Co-browse System Requirements Documentation

System Requirements for Oracle Co-browse

 

Standalone Co-browse Documentation

Co-browse Deployment Guide - provides a comprehensive resource for all functions necessary to deploy, maintain, administer and use Oracle Co-browse.

Standalone Co-browse User Guide - outlines the process and best practices around the use of Co-browse during customer interactions

Co-browse Account Administrator Guide - outlines the functionality of the Co-browse Administrative Console, covering all functions necessary to administer the Oracle Co-browse account.

Co-browse Configuration Administrator Guide - outlines the functionality of the Co-browse Administrative Console, covering all functions necessary to deploy and maintain Oracle Standalone Co-browse on a website.

Co-browse In-App SDK for iOS and Android - details the process of downloading and configuring the in-app SDK for iOS and Android.


Integrated Co-browse Documentation

Integrated Cobrowse configuration guide - for agents using .NET Console and customers using Customer Portal pages

Integrated Cobrowse on Browser UI and Chat Inlays - for agents using Browser UI and customers launching chats through Chat Inlays

To use Co-browse integrated with any Oracle platforms, refer also to product documentation for the specific Oracle Agent Desktop you are using.


Co-browse API Documentation

Co-browse API - is a public JavaScript API that enables customers and partners to establish and maintain a Co-browse session using a set of methods, options, and event types.


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