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Accessing the Oracle Tap / Oracle HCM Cloud application via Android devices
Answer ID 8604   |   Last Review Date 01/07/2019

Can I use the Oracle Tap Application on an Android powered device ?

Environment:

Oracle Human Capital Management Cloud (Oracle HCM Cloud)
Also known as Mobile Agent App / Oracle Tap

NOTE:  Oracle Service Cloud Mobile Agent App (TAP) is deprecated as of May 2017

Resolution:

The Oracle Tap application is only available for Oracle Service Cloud customers on Apple iPad or iPhone devices.

Although a similar application with the same name is available in the Google Play Store, it cannot be used to access Oracle Service Cloud information, and logging in with user accounts will not work.

Although not explicitly mentioned, the above information is also presented in Answer ID 5575: FAQ'S for Mobile Agent App.

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