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Language check in Guided Assistance
Answer ID 8516   |   Last Review Date 03/11/2019

Why do I receive a translation warning when saving Guided Assistance?

Environment:

Oracle B2C Service, All versions

Resolution:

When saving a Guided Assistance, the Validate function is checked, and this function is verifying if the guided assistance edited is having all branches completed and if the objects are being translated in all languages from each interface that the site has. Since the Guided Assistance object is specific to the entire site (regardless the interface) and can be used in all interfaces, it must cover all languages and if it's not translated a warning message is popped: "Object is not translated for languages: language1, language2, etc."

The warning message is embedded in the application and there is no configuration that can disable it. This is the intended behavior and since it is only a warning, it can be ignored.

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