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Receiving error code 5 when using Pass Through Authentication
Answer ID 8199   |   Last Review Date 01/08/2019

Why do I receive error code 5 with encryption turned on, but am able to login with string base64 encoded?

Environment:

All versions using PTA

Resolution:

If configuration setting PTA_ENCRYPTION_IV is being used, this value must be decoded first before it is added to the encryption function used on the customer's end.

For example, using a value of 466f6f00 must be decoded to Foo before it can be added to the encryption function.