Why do we have Run External Event option grayed out when using Data Import Wizard or Rule Editor?
Data Import Wizard, Business Rules
Oracle Service Cloud, All supported versions
External events have been deprecated and might be permanently removed in a future release. Instead, use the Execute Object Event Handler action described in the previous row. For more information, refer to The Process Designer / Custom Process Models (CPM) functionality.
When trying to use Data Import Wizard, the option "Run External Event" is grayed out and you cannot select the option in the Oracle Service Cloud console.