Can I use getAdminUrl() to obtain file attachments?
Oracle Service Cloud, all supported versions
Server-side access of file attachments is not supported in Connect PHP.
Specifically, we do not support the use of getAdminURL() for this purpose.
There are other approaches that may fill a user's need to access file attachment data:
- Sending the content via Email (requires 15.2 site or later)
- Sending the identifying information to the remote system which then fetches the file attachments using the URL passed, or a SOAP request to get the file attachment data (e.g. GetFileData).
If you feel that you have a business case or a special use case to make use of getAdminURL() please open an incident with technical support via the Ask a Question page. In the question please specifiy both the use case and the data points that you would like to have access to.