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How can I reset the administrator password on an Intelligent Advisor site?
Environment:
Intelligent Advisor
Resolution:
There is a system-defined administrator account in the Intelligent Advisor product. The system-defined administrator account is a special account that has a login name of "admin" and a specific password. Please note that this account must NOT be deleted.
In order to reset the "admin" password, go to Configuration Assistant main page > find the Intelligent Advisor site you want to reset the password for > Site Operations icon > Reset Admin Password.
See also the Reset the System Administrator Password page in the Configuration Assistant online user guide.