Which languages and verticals are supported for Virtual Assistant?
Oracle Virtual Assistant Cloud Service
Oracle Service Cloud, November 2013 and newer releases
For more information on Virtual Assistant, refer to Answer ID 4253: Virtual Assistant with Natural Language Search.
You may also want to review the "Configuring virtual assistant" section in online documentation for the version your site is currently running. To access Oracle Service Cloud manuals and documentation online, refer to the Documentation for Oracle Service Cloud Products.