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What causes the "There are too many spelling errors to continue displaying them" message to appear within an incident?

Environment:

Spell Checking while editing an incident
Workspaces, Incidents
Oracle B2C Service

Resolution:

This message can be avoided by editing a workspace to utilize another method of Spell Check.  The impact of using another method other than "As You Type" for spell check is that misspellings will no longer be displayed in an uncommitted incident thread.

Spell Check options for Rich Text Incident Thread Control are as follows:

• True—The field’s spelling is checked when a staff member clicks the Spell Check button on the ribbon.
• False—The field’s spelling is never checked.
• As You Type—The field’s spelling is checked automatically as the staff member types information in the field.

Cause:

The "There are too many spelling errors to continue displaying them" message is displayed when text is pasted into an incident thread with more spelling errors than the application can display.  The purpose of this message is to be informative to the user and is not an indication of an error.  Even though all misspellings will not be displayed when this message occurs, a user may utilize the "Spell Check" button to review all misspellings for an uncommitted incident thread.

This message will only occur on incident workspaces where the "Spell Check -> As You Type" option is enabled.

For additional information, refer to the 'Spell checking related topics under Common Functionality' in online documentation for the version your site is currently running.  To access Oracle B2C Service manuals and documentation online, refer to the Documentation for Oracle B2C Service Products.