How do I upgrade to the newest version of Oracle Cobrowse?
Oracle Cobrowse Version 1
To ensure the highest level of compatibility and functionality, Oracle B2C Service Administrators are encouraged to utilize the latest version of Oracle Cobrowse.
The document attached below provides an overview of the process for upgrading Oracle Cobrowse from version 1:
- Requesting an upgrade
- CP requirements
- Configuring the Cobrowse product
- Adding Cobrowse to the Agent Desktop