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Customizing the Ask a Question page
Answer ID 545   |   Last Review Date 05/10/2022

How can I customize the Ask a Question page?


Customer Portal, End-user Pages


The ask.php file contains the content of the Ask a Question page. The ask.php file is located in the development/views/pages directory and includes several widgets.

For more information on the individual widgets, including the available attributes, refer to the Widget Documentation shortcut when logging into the Customer Portal Administration interface (ci/admin pages).  The Widgets tab also provides helpful information, such as Widget Info and Widget Versions.

Customize the Text on the Page

You can modify specific text used on the Ask a Question page by editing the appropriate Message Bases.

Message bases are accessed from the Configuration button on the navigation pane under Site Configuration > Message Bases. You can easily search the message bases from here and then make edits. You can also create custom message bases.

For more information on editing message bases, refer to Answer ID 383: Determining Which Message Base to Edit.